DELIVERY POLICY

Please provide a comprehensive postal address to ensure the smooth delivery process. Our delivery service, commonly used by various corporations (such as: DHL, Fedex) for international parcel and mail shipments, is entirely free of charge.

Once your order has been paid for (refer to the “Payment” section for available payment methods), it will be processed and dispatched within 3-5 business days. The delivery time for international orders typically ranges from 5-7 days, depending on the destination country.

NOTE!

Deliveries to the USA and Canada may experience longer processing times. Please be aware that processing and delivery may take between 2 to 6 weeks.

Normally, we send packages marked as “gifts” with a minimal estimated value to minimize customs risks. If you prefer a different form of shipping, kindly inform us. Please note that any resending due to the parcel being returned (due to not passing customs procedures on your end) will be at the client’s expense.

When calculating the order cost, customs fees are not included. According to the customs rules of your country, you may have to pay a customs fee when exceeding a specific limit on the parcel’s value. This amount usually ranges from 60 to 300 US dollars. Contact your local customs office for detailed information.

NOTE!

The recipient is the importer of record and must comply with all laws of the destination country. Orders shipped outside the UK and the European Union may be subject to import taxes, customs duties, and fees imposed by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance, including import/customs duty, must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

DELIVERY TIME

Delivery dates depend on the customer’s location. The estimated delivery time is about 2 weeks for EU countries, approximately one month for the USA, and around 3 weeks for China. Please confirm the delivery time for your region with our Sales Department.

We will do everything in our power to ensure you receive your order with minimal delays.

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